NapoleoN Chat

FAQ'S SECTION

Some Common FAQ's

Get answers to your questions and learn about our platform

What is NapoleoN Chat?

NapoleoN Chat is an instant messaging app that lets you send texts, images, audio, video, and documents, as well as make voice and video calls, in a secure, private, anonymous, and fast way. Unlike other apps, NapoleoN Chat is completely decentralized, which means it does not depend on any government or state agency. Its purpose is to protect the real privacy of its users in a world where most platforms exploit personal data. Currently, it is the only app in the world that guarantees this fundamental feature in your communications.

Is NapoleoN Chat free or paid?

You can use NapoleoN Chat for free for 3 days, with access to all premium features. After this trial period, you will need to choose one of the three available subscription options to continue using the app.

What is a @NICKNAME / @APODO on NapoleoN Chat?

The Nickname or Apodo is the unique identifier for each user within the app, made up of a minimum of 3 letters and one number. Each nickname is exclusive, which means there will not be another one like it. Only the people you choose to share it with will know it, guaranteeing your total anonymity, since it is not linked to any personal data.

How to add a contact?

To communicate with someone on NapoleoN Chat, that person also needs to have the app installed. To add a contact, you have two options: 1. From the app: Select the "Add Contact" icon on the top right and search for the person by their nickname. You will see a list of users that match your search. 2. From your phone book: You can add contacts directly from your phone's contact list if you already use the app. Once you find the person, send them a contact request. It is important to remember that you will not be able to start a conversation until the other user has accepted your friend request.

Will NapoleoN Chat send me a text message when I install the app?

No. NapoleoN Chat does not send SMS messages or require a SIM card. Only an internet connection is needed. The app does send a verification code, but it does not arrive via SMS. Its purpose is to confirm that the installation is being done from a real mobile device and not from a bot, thereby ensuring the security of the process.

How do I recover my NapoleoN Chat account?

Account Recovery Feature: To protect your account, it is crucial that you set up your security questions beforehand. When you create them, you must select and answer three questions from a list provided by the app, with answers that are easy for only you to remember. This process is extremely important, as it allows you to recover your account at any time if you lose or change your phone. In addition, recovery can be done from any device, even from a friend's phone. You can install the app, recover your account, use it, and then uninstall it without leaving any trace. You can do this process as many times as necessary without having to pay for the subscription again. It is important to note that if you do not perform this question setup process beforehand, you will not be able to recover your account or your active subscription. Steps to Recover Your Account: Once you have set up your security questions, the process to recover your account is simple: 1. Select "Log In" after installing the app on your new device. 2. Enter the nickname you registered with and press "Start." 3. Answer the 5 security questions in a multiple-choice format (3 true and 2 false) that the app will ask you. 4. Establish a new 4-digit PIN to access the app. The "Recover Account" option will help you restore your nickname, contacts, and preferences. Remember that an original and secure answer is key to your privacy.

How can I report a problem or contact support?

To report a problem, send a comment, or a suggestion, you can contact us directly from the app. Follow these simple steps: 1. Go to the Settings menu. 2. Select Help. 3. Choose the Contact Us option. 4. Write your message in the provided space and press the Send button. Our team will contact you as soon as possible to provide a response to your request. Alternatively, you can also write to us directly at our in-app nickname: @napoleonchat

How much does a NapoleoN Chat subscription cost, and how does the Referral Program work?

Subscription Options: • Annual: USD 599 If a new user enters your nickname, they receive a USD 100 discount, paying a total of USD 499. You earn a USD 150 reward. Benefits: o Use of the app without limits or restrictions on all its features. o Premium support included. • Lifetime: USD 999 If a new user enters your nickname, they receive a USD 100 discount, paying a total of USD 899. You earn a USD 200 reward. Benefits: o Includes all benefits of the Annual plan. o Single, one-time payment for life. o Green verified badge on your NapoleoN Chat nickname. • Lifetime VIP: USD 2.999 The person who refers a new user earns a USD 250 reward. Benefits: o Includes all benefits of the Lifetime plan. o Personal and in-person consultation with NapoleoN Chat CEO, Marc Sanchez. o Gold verified badge on your NapoleoN Chat nickname. o Access to purchase a special nickname without numbers (optional with cost). o Access to private meetings and events with the NapoleoN team and its directors. o If the user requests it, a special mobile phone is included at no additional cost. Referral Program: Earn money by recommending NapoleoN Chat. It is a way to reward your trust and help the community grow. The reward you receive varies between USD 150 and USD 250, depending on the plan your referral chooses (Annual, Lifetime, or Lifetime VIP). To refer your friends, you must have an active subscription. Simply share the nickname you use in the app. Your friend will enter it in the "Enter referral code or nickname" field at the time of purchase. You can cancel your subscription at any time.

What is the self-destruction time for undelivered or unread messages?

The default self-destruction time for messages that have not been delivered or read is 7 days. This setting ensures that if the message does not reach its recipient (for example, due to a lost phone or a lack of internet connection), it is automatically deleted from the app without a trace. You can customize this setting according to your preferences. The available options are 24 hours or 7 days. To do this, simply go to the 'Settings' menu, select 'Chats,' and then 'Self-destruction time for failed messages.'

What is the default message self-destruction time?

The system's default self-destruction time is 12 hours for messages that do not have an individual setting. This means that messages will be automatically deleted once they have been viewed and that period of time has passed. However, users can customize this time according to their privacy and security needs. The available options are: 5 seconds, 1 minute, 10 minutes, 30 minutes, 1 hour, 12 hours, 1 day, 7 days. You can adjust the self-destruction time at any moment to better adapt it to your security needs on NapoleoN Chat.

How to manage your Referrals on NapoleoN Chat?

Viewing and Referral Status: To see how many friends have subscribed from your recommendation and the status of your earnings, go to the payments menu and select the "Invite a friend or withdraw" option. There you will find two informative lists: "Referrals you can already cash out" and "Referrals who have paid but you can't cash out yet". Validation and Withdrawal Process: Every new referred subscription goes through a 30-day validation period. During this time, NapoleoN Chat verifies that there have been no cancellations or refund requests (which are only possible during the first 7 days). Any refund or cancellation will be reflected in your earnings. After this 30-day period, the referrals will be moved to the "Referrals you can already cash out" list. In this section, the status of your earnings will change to indicate that the money has been released and is ready to be collected. To receive your funds, contact our team directly through the nickname @napoleonchat. We will send you the money in the most practical and convenient way for you, whether by bank transfer, PayPal, USDT, USDC, or other options. This process guarantees total transparency and reliability in the management of referrals on NapoleoN Chat.

Why should I use NapoleoN Chat for my communications?

Because it is the only messaging app in the world that guarantees you complete protection: Real Privacy: With self-destructing messages and no storage on servers, clouds, or devices. The app saves absolutely nothing, ensuring your conversations are temporary and private. Security: It has end-to-end encryption for all your communications. This ensures that only you and your contact can access the content, and that no one else, not even the company itself, has access to your messages. Anonymity: Your nickname is not associated with any personal data. Nobody will know it unless you decide to share it, which guarantees your total anonymity. Confidentiality: The app completely prevents screenshots and screen recordings on both Android and iOS, which strengthens the confidentiality of everything you chat about on the platform. Decentralization: NapoleoN Chat is a sovereign communication network. It does not depend on any government or state agency, eliminating any type of external control or intervention.